The 02554 Concierge

Call / Text / Fax: 508.228.2023
Email: Concierge@the02554.com
Concierge Desk: 41 Main Street

The 02554 is pleased to offer bespoke concierge assistance as well as access to unique Nantucket experiences and essential Nantucket rental equipment to all vacation rental clients Congdon & Coleman Real Estate. Please peruse our menu of offerings, which includes many free services, as well as a list of fee-based a la carte services from our convenience bar.

Can’t find what you’re looking for? Just ask! Our team prides itself on providing you with a one of a kind Nantucket vacation to help make your time here as memorable as possible. We have 4 full-time concierge staff on hand and ready to help. Welcome to the 02554 family; we’re thrilled to have you. Let’s find your 02554.

Complimentary Services

The below set of services are always free and always available to the rental clients of Congdon & Coleman Real Estate. Let’s find your 02554!
High tech, state of the art, visually stunning, highly functional - www.the02554.com
An easy one stop shop to help design, organize and execute all of your vacation needs
Access to The 02554 Experiences Market, a new & exciting way to interact with Nantucket
A convenient “my account” & shopping cart system to see all of your purchased services in one place
The Concierge Desk
The 02554 at 41 Main Street (formerly Arno’s)
A brick and mortar home base for all our rental clients to chat in person with our friendly concierge staff
Downtown luggage storage for easier check-ins and check-outs
Free wi-fi and free phone charging stations
The Hotline
Call us, text us, fax us at 508.228.2023, Email us at Concierge@the02554.com
The fast and easy way to contact our concierge team for any and all of your vacation needs
There will always be a live person to respond to your needs
Island Information Services
Recommendations and suggestions for places to go and things to do on Nantucket
The 02554 Events Calendar, featuring what’s happening around on island and around town
Blogs, current events, surf reports, weather reports, tide charts, history and more
Booking Services
Boat and airplane reservations
Car rentals, bike rentals
Fishing trips, boat rentals
On-island transportation
Dinner Reservations
Catering, private parties & prepared food delivery
Private fitness and yoga classes
Beauty and spa appointments
...and much more; really, anything you can think of
Island Information Services
Recommendations and suggestions for places to go and things to do on Nantucket
The 02554 Events Calendar, featuring what’s happening around on island and around town
Blogs, current events, surf reports, weather reports, tide charts, history and more
The 02554 Rental Troubleshooting
We hope you won’t need it but if you do...
Quick access to help with common issues with your vacation rental property
Delivery of missing essentials from paper products to gas grill refills
A direct point of contact to reach agents and homeowners for larger issues

The a la Carte Convenience Bar

The a la Carte Convenience Bar is available to clients of Congdon & Coleman exclusively. If you are not a rental client of Congdon & Coleman, our convenience services are available with as available only, with a $500 combined minimum of services.

Arrival Services

Arrival Pickup

$30.00

Luggage Transfer

$30.00

Starter Groceries

$100.00

The Liquor Cabinet

$100.00

Flower Power

$125.00

Departure Services

Check Out Assist

$150.00

Luggage Transfer

$30.00

Departure Drop Off

$30.00

During Your Stay - Delivery Services

Grocery Delivery

$150.00

Beverage Delivery

$50.00

The Cooler Package

$100.00

Wake Up With A Smile

$50.00

Flower Delivery

$25.00

During Your Stay - Attention to Detail

Errand Services

$50.00 / hour

Shuttle Service

$30.00 / 1/2 hour

Personal Concierge

$100.00 / hour

Cleaning Services

$100.00